A little planning goes a long way

Plan your visit

Useful details to help you prepare, arrive and enjoy your next event.

Before you bookEvent dayHelp when you need it
On this page
  1. Before you book
  2. Event day
  3. Enjoy the experience
  4. If you need help
People sharing a live experience

Good to know

Make the most of your next event

A little preparation can make your event day easier. Start with the information on the event listing, then keep your booking details handy.

Before you book

  • Review the date, start time and venue or online access information.
  • Read the ticket options and any entry conditions shown for the event.
  • Check the event’s cancellation and refund information before purchasing.

A simple plan for event day

Details can vary between events. The event listing and your booking are the best places to check the information for your chosen experience.

Where to lookWhat you’ll findNext step
Event listingSchedule, location and entry informationBrowse events
FAQsAnswers to common questionsVisit FAQs
Contact usHelp with an event or booking questionContact the team
Small details make a better day out.

Enjoy the experience

An audience enjoying a theatre performance

Every event has its own atmosphere. Check the listing for the details that matter to you.

Keep the useful information close, and give yourself time to settle in and enjoy the event.

If you need help

You can explore our FAQs or use the contact form if anything is unclear.

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