Ask for help and keep track of your conversations.Ask for help and keep track of your conversations.
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I completed checkout for order ORD-DEMO-1042. The confirmation email arrived, but the event is not appearing in My bookings. I have refreshed the page and signed in again. The attached screenshot shows the confirmation screen.
The payment page showed a successful payment, but my order still appears as unpaid. Please help me check the order status.
The ticket page opens on my phone, but the QR image stays blank. I have tried refreshing and using another browser.
The show was cancelled and I need help understanding where to find the refund confirmation in my account.
I need help updating the email address used for my account and checking the verification steps.
After selecting a saved payment method, checkout reloads and my chosen ticket quantities are not preserved. I have included screenshots.
A calendar reminder would help me keep track of upcoming events. Please consider adding this option to the booking page.
I entered an attendee name incorrectly and would like help understanding how it can be corrected.
I could not find the accessibility details for the venue. Please point me to the right information.
I need a receipt copy for a previous purchase and would like help locating the order information.
